Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: We collect information that you provide to us directly, such as your name, username, email address, job title, phone number, and address.
• Billing Information: When you make a payment, we collect billing information, such as your credit card details, for both one-time and recurring billing.
• User Session Information: We automatically collect information about your use of our Services, such as the pages you visit, the features you use, and the actions you take.
• Tracking Information: We use tracking technologies like Google Analytics and the Facebook (Meta) pixel to collect information about your interaction with our website. This helps us to improve our Services and to understand our users' needs.

2. Information We Do Not Collect

• Geolocation: We do not collect your precise geolocation information.
• Device Permissions: We respect your device permissions and only access what is necessary for specific features you choose to use.
• Local Storage: We do not access your device's local storage.
• Camera and Microphone: The use of your device's microphone is strictly optional and is only required if you choose to use our voice-to-text transcription feature. Your camera is never accessed, enabled, or used.
• Calendar: We do not access your device's calendar.
• Contacts: We do not access your device's contacts.
• Location: We do not access your device's location.
• Notifications: We do not access your device's notifications.
• Photos: We do not access your device's photos unless you choose to upload a photo or image to the Kanawai AI platform.
• SMS: We do not access your device's SMS. We do not utilize any SMS mechanisms even for authentication, due to cybersecurity concerns. *ANY SMS message purporting to be from Kanawai AI is a scam.*
• Phone: We do not access your device's phone.
• Files and Folders: We do not access your device's files and folders. Any files and folders that you choose to upload to the Kanawai AI platform will be stored in your Kanawai AI Cloud Storage, Google Drive or Dropbox account, depending on the integration or storage location you choose to use.
• Bluetooth: We do not access your device's bluetooth unless you are using a Bluetooth-enabled microphone and are actively using our voice transcription feature.
• Other: We do not access any other permissions on your device.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Services.
• Process your transactions and manage your account.
• Improve, personalize, and expand our Services.
• Understand and analyze how you use our Services.
• Communication: including for customer service, to provide you with updates and other information relating to the Service, and for Kanawai AI marketing and promotional purposes.
• Comply with legal obligations.

4. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors and service providers that perform required services on our behalf, such as payment processing, compliance with legal obligations, and other services.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Security

The security of your data is important to us. We use commercially reasonable efforts to store and maintain your personal information in a secure, encrypted environment within the United States. For more information, view our Terms of Service.

7. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Kanawai AI LLC is a registered business entity in the state of Delaware, United States.